Payment Method

We offer a variety of payment and installment options for your convenience.

Cards

Credit and Debit Cards

We accept Visa, MasterCard, American Express, and Union Pay cards. Make sure enabling the recurring e-commerce transactions.

You may need to enable your card for international transactions if you are using

Visa
MasterCard
American Express
Union Pay

Prepaid Cards

We accept the following prepaid cards

Visa
MasterCard
American Express
Union Pay

Express Checkout

PayPal

You will be redirected to PayPal site to complete the order, where you can confirm your payment by logging in with your PayPal username and password.

The payment methods available to you vary depending on the country and currency.

Apple Pay/Google Pay

To pay with Apple/Google Pay on our website:

Choose Apple / google Pay as your payment method.
Log in your account and check your billing, shipping, and contact information to make sure that they're correct. If you want to pay with a different card, tap next to your card.
If required, enter your billing, shipping, and contact information in the checking out process.
Confirm the payment. When your payment is successful, you'll see Done and a checkmark on the screen.

Payment policy

The payment policy applies to all customers who place order on our website faithnesthome.com. When you click confirm to pay, your money may be deducted from your account immediately.If payment fails, you may need to contact your bank.

We will bear the taxes and any transaction fees incurred when you purchase the product. The amount you see on the checkout page is the final price you need to pay.

For any refund question please check our Return & Refund Policy page.

If you had any question please feel no hesitate to contact us service@faithnesthome.com

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.